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Accessibility Statement

Customer Care
Company

 

Accessibility Statement

BeautyBridge.com is committed to making our website and services accessible to everyone, including people with disabilities. We strive to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and meet the requirements of the Americans with Disabilities Act (ADA) Title III and the New Jersey Law Against Discrimination (LAD).

Our Commitment

  • Build and maintain accessible pages, products, and checkout flows.
  • Test key user journeys such as browsing, shopping cart, checkout, and customer support.
  • Address identified issues promptly and continuously improve accessibility.

Measures We Take

  • Use semantic HTML and proper labeling for all interactive elements.
  • Provide text alternatives for images and meaningful link text.
  • Ensure sufficient color contrast and full keyboard navigability.
  • Conduct both automated and manual testing, including with assistive technologies.

Accessibility Status

We are continuously improving the accessibility of BeautyBridge.com. While many areas already meet WCAG 2.1 AA standards, some pages or third-party content may still present challenges. We welcome your feedback to help us enhance accessibility for everyone.

If You Need Help or an Accommodation

If you experience difficulty using our website or require assistance completing a purchase, please contact us:

Known Limitations

  • Third-party apps and content: Some features (e.g., embedded videos, product reviews, or payment widgets) are provided by third parties and may not fully meet WCAG 2.1 AA standards. We monitor these vendors and encourage their accessibility improvements.
  • User-generated content: Customer reviews and uploaded materials may not always include full text alternatives.

Compatibility

This site is designed to function with the latest versions of major browsers and assistive technologies. For the best experience, we recommend using the most recent versions of Chrome, Safari, Firefox, or Edge, or the default mobile browsers on iOS and Android.

Disclaimer

We anticipate that from time to time, within our resources, we will be making modifications to parts of our website, and possibly modifications to accessibility of our website. Reasonable efforts toward improving seamless, accessible, and unhindered use of websites by customers and potential customers is generally a worthwhile goal. Moving closer to this goal will often depend on the knowledge the company has regarding any particular difficulties those using the website might encounter, as well as available resources and improvements with technology. Despite the efforts we may have made regarding equitable use and accessibility, consistent with normal business practices for a company of or size and resources, some content, features, processes, or policies, may be improved, so we always welcome your suggestions.

Feedback

Your feedback helps us improve. Please contact customercare@beautybridge.com with:

  • The page URL where you encountered an issue
  • A short description of the problem
  • The browser, operating system, and assistive technology (if any) you were using

Policy Updates

This statement may be updated periodically to reflect ongoing improvements or legal changes.

Last updated: October 2025