1. Where is my order or status of my order?
Answer: To check the status of your order please go to Order Status page:
Please use the order number and the zip code that you chose your order to be shipped on the designated fields and submit.
2. Why buy from Beauty Bridge?
Answer: The difference between Beauty Bridge and the other retailers, we handle all the steps of processing your order in our own facility. The products are stored in temperature controlled 10,000sqf warehouse-office building where we also have our spa. We are authorized retailer of all the brands we carry, the products are authentic, new and manufacturers' seals on the product packaging.
3. How much purchase required to qualify for Free Shipping?
Answer: Free shipping applies to all domestic orders over $49.
Please see the details at Shipping Information.
4. Do you have discount for first time customers?
Answer: Yes, first time customers will get 5% off from their orders. Please see details...
5. Is it safe to use my credit card on your website?
Answer: We use Yahoo's advanced 256-bit SSL (Secure Sockets Layer) encryption to protect your personal and credit card information. Yahoo is consistently ranked one of the safest and most secure places to shop.
Please see the details at Privacy Policy.
6. How many days does it take to process my order?
Answer: Orders placed before 12:00 pm EST will be shipped the same day. If any of the item you ordered is out of stock we will notify you immediately either by phone or email.
7. How do I know when my order has been shipped?
Answer: When we ship your package you will receive a shipment confirmation email.
Please see the details at Tracking your order section of Shipping Information page.
8. Do you include Free Samples with my order?
Answer: Yes, Beauty Bridge provides free skincare samples with every order upon availability.
Please see the details at Free Samples
If you have any other question please fill out the form below.
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